FAQ

How long will it take to receive my online order?
We try to ship all orders within 2-3 business days. Orders ship USPS first class or priority mail. Depending on where you are located within the US, it will take 1-5 days in transit. Oversees deliveries can take 2-4 weeks in transit (this does not include time the package may be in customs).

What if I entered the incorrect shipping address?
Contact us ASAP! We have no control over the package after it is shipped out. In most cases it will be returned to us, and then we will have to send an additional invoice for shipping to get this out to you, at the correct address. 

Do you ship using plastic free, sustainable packaging?
We sure do try! With that said, we do believe in reusing all inbound packaging to ship out bound. Recycle, reduce, reuse is a motto to live by! If you do receive plastic filler in your package, we reassure you it has been used before and may be recyclable, and we hope YOU will put it to good use once again! 

Do you have a question not covered here? Feel free to email us at animalfacetees@gmail.com.